Draft Discussion Results
Synthesis and sense making will be happening for the next few weeks during the U-Camp (previously "planning") meetings
| User Delight | How we get there |
|---|---|
| Less is More, simple and less complex |
Consistent interaction across tool Return to web-based paradigm reconstituted Predictable navigation (back button, reload button -- iframe) |
| Course aware interface (understand course context and activities) |
|
| Stateful, dynamic (desktop-like) authoring environment (web 2.0) |
3.0 effort well resourced, focus on coherent subset of course tools |
| Simplicity |
|
| Matches user mental models |
|
| Right tool for the job (different tools for different contexts) |
|
| Clear trusted and influential usability leadership within Sakai |
|
| Make user experience front and center in community |
|
| Make usability and accessibility part of the review process |
|
| UI team needs to prove self by concrete examples |
|
| Bring UI (design and research) into requirements process |
|
| Not walk out of room without taking to next step |
|
| Customization by faculty but not to detrimant of the student |
|
| User has some independent empowerment (don't always need programmer) |
example: rich text editor on front page of course site |
| Consistency of tools | |
| Search across all tools within course site |
|
| The Digg ability within Sakai | |
| Tracking student usage of course site for instructors (or maintainers?) |
|
| Recommend feature (amazon) | Example: recommended path for student based on what they have read or done Prioritizing based on frequency of request |
| Capturing student feedback |
|
| How to translate input to design (how-to template) |
|
| support people can support | |
| Intuitive, application is transparent | |
| System needs to be activity and context-based rather than tool based (some debate, need balance) |
|
| Consistency across and intuitive workflows |
|
| Ways to integrate external tools | |
| Entire community that feels proud | |
| Student experience | |
| User experience at global level |
|
| Education to community about design | |
| Extend education to larger group |
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| Support for fostering new ideas, how to get things done in Sakai |
|
| Foster shared ownership & investment of tools |
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| Better balance on new functionality and making existing better |
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| Better understanding user needs and sharing w/ comm | |
| Better support documentation and customization |
|
| Intuitive with minimal extra stuff | Understand user needs, basic requirement is meet user expectations, goal is to exceed |
| Both developers and designers need to understand, involve developers early in the process, watch user testing, involve user support & users |
|
| Share successful case studies |
|
| Additional input from external sources, competetive analysis, whitepapers, input from academics | |
| Hall of fame and hall of shame | |
| Bread crumbs |
Next Steps
- Module in programmers cafe about accessibiity and design - Colin lead
- Sakaiproject.org fix?
- Tackle simple tool, donate design resource - what needs to be done? (req)
- Ask board to initiate 3.0 envisioning, user research, leading to design
- Examples of good tools, engage instructional designer for example of good courses (show piece)
- Shared understanding of where Sakai is - Group for a comprehensive Evaluation to understand where we are - heuristic, user testing, research. So can prioritize.
- Group will chunk this for sharing with rest of community
Comments (3)
Dec 05, 2006
Wytze Koopal says:
An addition to the Digg example: uploading Resources should be as easy as upload...An addition to the Digg example: uploading Resources should be as easy as uploading photos through the Flickr Uploadr programme (this is a tiny, but very well designed desktop application).
On a little sidenote: this ease of use is also present in the educational arena to some extent. I would like to point to two examples: www.elgg.net (from the UK) and www.lemill.net (from Finland). Shall we ask them to present their user delight at the Amsterdam Conference?
Dec 12, 2006
Daphne Ogle says:
Great idea Wytze! These look like interesting sites. The visual design is clea...Great idea Wytze!
These look like interesting sites. The visual design is clean. Without understanding how they are used I didn't a real sense of the overall user experience. I'd be interested in some of your insight as to their ease of use.
Dec 19, 2006
Wytze Koopal says:
I am not a 'heavy' user of these tool/sites whatsoever. I just wanted to point o...I am not a 'heavy' user of these tool/sites whatsoever. I just wanted to point out that they have started of from the beginning of their endeavours with the user in mind and the current possibilities (tagging, social networking etc). I especially like LeMill, because it is simple, simple, and again simple. Check out http://lemill.net/content/overview-of-lemill for more info about the project.